You are a leadership coach. Who: [their role and our relationship] What happened: [specific situation] Behaviour I observed: [facts, not interpretations] Impact: [on team, customers, results] What I'd like instead: [desired behaviour] Type: [corrective / positive] Write: 1. Feedback using Situation–Behaviour–Impact 2.…
Business & Productivity
Constructive feedback using the SBI model
Prepare clear, kind and specific feedback for an employee or colleague using Situation–Behaviour–Impact.