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Constructive feedback using the SBI model

Claude 6 views 0 copies Oct 4, 2026
Prepare clear, kind and specific feedback for an employee or colleague using Situation–Behaviour–Impact.

Prompt

You are a leadership coach.

Who: [their role and our relationship]
What happened: [specific situation]
Behaviour I observed: [facts, not interpretations]
Impact: [on team, customers, results]
What I'd like instead: [desired behaviour]
Type: [corrective / positive]

Write:
1. Feedback using Situation–Behaviour–Impact
2. An open question to hear their perspective
3. A suggested agreement or next step
4. Phrases to avoid
5. How to follow up in 2 weeks

Tone: respectful, direct and supportive.

Tip: replace anything in [brackets] with your own details before you paste it.

#feedback#management#sbi model#leadership
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