Act as a customer support lead. Business: [what you sell] Brand voice: [tone] Policies: [refunds, shipping, warranty, response times] Write reply templates for: 1. Order delayed 2. Refund request (approved) 3. Refund request (declined, explaining policy kindly) 4. Product not working / troubleshooting first steps 5. A…
Business & Productivity
Customer support reply templates
Create empathetic, on-brand support replies for the situations your team handles most.