5 prompts
Create a customer support escalation guide for [company]. Define severity levels with examples, response times, who handles each level, escalation triggers, handoff templates and customer communication scripts for each stage.
A clear guide for when and how support issues get escalated.
Write reply templates for [brand] to handle negative comments on social media: a valid complaint, a delivery problem, a misunderstanding, a rude troll, a competitor jab and a refund request. Keep them calm, human and on-brand ([tone]), and note when to take the conversation to DMs.
Act as a customer support lead. Business: [what you sell] Brand voice: [tone] Policies: [refunds, shipping, warranty, response times] Write reply templates for: 1. Order delayed 2. Refund request (approved) 3. Refund request (declined, explaining policy kindly) 4. Product not working / troubleshooting first steps 5. A…
Create empathetic, on-brand support replies for the situations your team handles most.
Act as an e-commerce marketing manager. Occasion: [Black Friday, Christmas, Ramadan, Mother's Day, etc.] Store: [what you sell] Offer options: [discounts, bundles, gifts] Campaign dates: [start–end] Channels: [email, SMS, Instagram, ads, website] Create: 1. Offer recommendation and why 2. Campaign timeline: teaser, ea…
Plan a seasonal sale campaign with offer strategy, timeline, emails, social posts and website banners.
Act as a community manager for [brand], whose voice is [tone, e.g. warm, witty, helpful]. Products/services: [what we sell] Policies to remember: [shipping, refunds, pricing, booking] Write replies to the comments and messages below. For each: - Match the tone of the person (excited, curious, frustrated) - Keep it sho…
Generate friendly, on-brand replies to comments, questions, complaints and DMs that build community and turn followers into customers.