Results for “dms”

Define a social media reply voice for [brand] with personality [traits]. Include tone rules, words to use and avoid, emoji policy, and example replies for praise, questions, complaints, jokes and trolls.

Write reply templates for [brand] to handle negative comments on social media: a valid complaint, a delivery problem, a misunderstanding, a rude troll, a competitor jab and a refund request. Keep them calm, human and on-brand ([tone]), and note when to take the conversation to DMs.

Write 3 short Instagram DMs: one asking a happy customer to share a photo or video of [product], one inviting a micro-creator to try it for free, and one following up after no reply. Friendly, personal, under 80 words each.

Create a social media crisis response checklist for [brand] in [industry]. Include how to assess severity, who to involve, a holding statement template, what to pause (scheduled posts, ads), how to respond to comments and DMs, when to apologize and how to follow up publicly.

Act as an Instagram Stories strategist. Topic: [topic] Goal: [engagement, DMs, product interest, sales] Offer (optional): [product/service] Create a 7–10 frame sequence. For each frame: visual idea, on-screen text (short), and interactive sticker (poll, quiz, question box, slider, link). Structure: hook, relatable pro…

Act as a community manager for [brand], whose voice is [tone, e.g. warm, witty, helpful]. Products/services: [what we sell] Policies to remember: [shipping, refunds, pricing, booking] Write replies to the comments and messages below. For each: - Match the tone of the person (excited, curious, frustrated) - Keep it sho…