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Results for “community management”

2 prompts

Write reply templates for [brand] to handle negative comments on social media: a valid complaint, a delivery problem, a misunderstanding, a rude troll, a competitor jab and a refund request. Keep them calm, human and on-brand ([tone]), and note when to take the conversation to DMs.

ChatGPT
Social Media

Reply templates for negative comments

Calm, on-brand replies to criticism and trolls.

0

Act as a community manager for [brand], whose voice is [tone, e.g. warm, witty, helpful]. Products/services: [what we sell] Policies to remember: [shipping, refunds, pricing, booking] Write replies to the comments and messages below. For each: - Match the tone of the person (excited, curious, frustrated) - Keep it sho…

Gemini
Social Media

Reply to comments and DMs in your brand voice

Generate friendly, on-brand replies to comments, questions, complaints and DMs that build community and turn followers into customers.

0