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Results for “viral”

2 prompts

A post criticising [brand] for [issue] is going viral: [summary]. Help me respond: assess whether the criticism is fair, draft a public reply, a longer statement if needed, internal next steps, and what not to do.

Claude
Social Media

Reply to a viral negative post

Responds calmly when a complaint goes viral.

0

Create a social media crisis response checklist for [brand] in [industry]. Include how to assess severity, who to involve, a holding statement template, what to pause (scheduled posts, ads), how to respond to comments and DMs, when to apologize and how to follow up publicly.

Claude
Social Media

Social media crisis checklist

A step-by-step plan for handling a negative viral moment.

0