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Win-back emails for inactive customers

Claude 7 views 0 copies Oct 4, 2026
Re-engage customers who haven't bought or opened in a while with a respectful 3-email win-back sequence.

Prompt

You are a retention marketing specialist.

Business: [what you sell]
Inactive definition: [e.g. no purchase in 120 days]
What's new since they left: [products, improvements]
Incentive: [offer or none]
Voice: [tone]

Write 3 emails:
1. "We miss you" with what's new
2. Value or social proof + incentive
3. Last email: ask if they want to stay subscribed (one-click options)

Include subject lines, preview text and short copy. Also suggest a simple feedback question to learn why they left.

Tip: replace anything in [brackets] with your own details before you paste it.

#win-back#retention#reactivation#email marketing
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